Case Studies

UnityUK members represent a cross section of public libraries, including county councils, unitary authorities and metropolitan boroughs.  Different members use different levels of the service and can tailor the service to suit their practices and workflows.

Our growing series of case studies shows how some of our members use the service:

Libraries North West: Focuses on Trafford and Manchester Libraries and the service improvement they have been able to offer their customers.

Stories from the UnityUK User Community : Case studies on Derbyshire, Hampshire, Oxfordshire & the Vale of Glamorgan.

Vale of Glamorgan County Council: Learn how UnityUK has speeded up their requests process.

Derbyshire County Council: Within Derbyshire the ILL package has delivered a significant benefit.

Oxfordshire County Council : Standard package users who upgraded to the integrated ILL option when staff were trained.